Terms And Condition

Customer Declaration

By engaging with SolarThoughts® Pty Ltd , trading as “SolarThoughts®,” you declare that:

  • You are over the legal age of 18 years.
  • You are one of the registered owners of the property at the installation address and your name is on the title deed of the Installation Address.
  • You have never received or been approved for any rebate, financial assistance, solar credit, or Small-scale Technology Certificates (STCs) for a small generation solar power system at the Installation Address.

Payment & STCs

SolarThoughts® requires final payment before the day of installation by Credit Card, Cheque, or Electronic Fund Transfer (EFT).

You agree to pay SolarThoughts® the value of STCs as part payment for your system. In case you are not eligible for STCs, complete payment is due before installation.

You acknowledge that failure to pay any amount due may result in additional charges and legal action.

Authority of Access to Property

You authorize SolarThoughts® and its contractors to access your property at all reasonable times to carry out work associated with the installation of your solar system.

Liabilities and Risk

Ownership and insurance risk of the PV solar system passes to you upon installation and full payment is received by SolarThoughts®.

SolarThoughts® accepts no liability for STCs incentives or feed-in tariff incentives administered by relevant authorities.

SolarThoughts® is not responsible for any damage or loss caused to your property unless due to installer negligence.

Meter, Meterbox & Switchboard Upgrade

Customers may be charged for meter and switchboard upgrades as government regulations require.

Costs for wiring or associated work required for meterbox or switchboard upgrades are not included in the quoted price and must be arranged separately.

Delivery and Installation

SolarThoughts® will make reasonable efforts to install your system in a timely manner but is not liable for delays beyond its control.

You must be present during installation or arrange for an authorized adult to be present.

Standard Installation Definition

Solar System Standard Installation: Single storey, tin roof, within a 200km radius of Brisbane CBD. Meter box upgrades are not considered standard installation.

Battery System Standard Installation: Standard installation for batteries does not include backup circuits or bollards. If the battery system is installed outdoors, customers must supply pavers if necessary.

Privacy Policy

By engaging with SolarThoughts®, you agree to provide necessary personal information for the efficient functioning of our services.

Your information may be provided to contractors, employees, and relevant authorities as required.

Product Warranties

The system comes with up to 10 years’ workmanship warranty from SolarThoughts® in conjunction with the manufacturer’s warranty.

Cooling Off Period

You are entitled to a cooling-off period of ten (10) working days, where required by law. All notifications must be received in writing.

Flexible Payment Plan

Fees and lending criteria apply for Flexible Payment Plan Options with approved applicants only.

Termination

SolarThoughts® may terminate the contract if terms are not abided by or due to delays in the process causing supplier prices to increase.

Customers may terminate the agreement within the first 10 days of the quote date.

SAA Accreditation

The use of the SAA Accreditation logo or mention of the accreditation in online promotions indicates that the installation members appointed by SolarThoughts® Pty Ltd are accredited by Solar Accreditation Australia.

Master Electrician Australia

The use of the Master Electrician Australia logo or mention in online promotions signifies that the installation members appointed by SolarThoughts® Pty Ltd are members of Master Electrician Australia.

Promotion Terms

Cheaper Home Batteries Program

The Cheaper Home Batteries Program is set to launch on 1 July 2025, aiming to make home battery systems more affordable for households and small businesses. Here’s an overview of the program:

🔋 Program Overview

  • Maximum Rebate: Up to $18,500 per battery system.
  • Discount Offered: Approximately 30% off the upfront cost of eligible battery systems.
  • Battery Capacity Eligibility: Systems with a usable capacity between 5 kWh and 50 kWh are eligible for the rebate. A 50 kWh system could save a household up to $18,500 in upfront costs.
  • Implementation: Delivered through the Small-scale Renewable Energy Scheme (SRES), administered by the Clean Energy Regulator.
  • Eligibility: Available to households, small businesses, and community organizations connected to the main electricity grid.
  • Installation Requirements: Installations must be completed by SAA (Solar Australia Accreditation) accredited installers. On-grid systems must be Virtual Power Plant (VPP) capable.

Timeline

  • Program Start Date: 1 July 2025
  • Eligible Installations: Battery systems installed from 6 April 2025 can qualify for the rebate if commissioned on or after the program start date.
  • Program Duration: The rebate is expected to gradually decline through to 2030, encouraging early adoption.

Terms & Conditions for $3,999 / $5,199 Battery Installation Packages

  • Offer valid until July 30th, 2025.
  • Pricing includes standard installation only.
    • Includes 1 bollard.
    • Cement sheeting, if required, will incur additional charges.
  • Meter box distance must not exceed 3 meters from installation point.
    • Additional charges apply for distances greater than 3 meters.
  • Pricing applicable for single-phase meter boxes only.
  • Battery Packages:
    • $3,999 – 1 × 10kWh Neovolt Battery (1ph) with 5kW AC Coupled Inverter (1ph), supplied and installed.
    • $5,199 – 2 × 10kWh Neovolt Batteries (1ph) with 5kW AC Coupled Inverter (1ph), supplied and installed.
  • Advertised pricing excludes any charges related to dynamic export connections if required by your electricity network.
  • Removal of old inverters and rewiring will incur additional costs.
  • All prices include GST.
  • Offer valid for properties located within a 250km radius of Brisbane CBD.
  • Pricing shown:
    • Includes Zone 3 rebates.
    • Is after deductions from the Cheaper Home Battery Rebate.
  • Rebate calculations are based on a $38/STC (Small-scale Technology Certificate) price for batteries.
  • Blackout protection is extra and not included in standard installation.

Anker Solix Battery Offer

This promotional offer is valid for a limited time and is subject to the following terms and conditions. By taking up this offer, you agree to all provisions listed below.

1. Offer Details

  • Included Equipment
    • Anker Solix 6 kW AC‑Coupled Inverter
    • 4 × 5 kWh Solix Modular Batteries (Total 20 kWh)
  • Total Price
    – $5,999 Inc. GST (after applicable solar rebate)

2. Installation & Inclusions

  1. Standard Installation within 3 metres of the main meter box
  2. Service Area: Available for installations within 250 km of Brisbane CBD
  3. Exclusions:
    • Backup (UPS) functionality
    • Bollards, smoke alarms, and any non‑standard electrical work
  4. Site Inspection: All installations are subject to a pre‑installation site visit and eligibility assessment

3. Offer Validity

  • Expiry Date: 30 July 2025, or while stocks last

4. Additional Disclaimers

  • Rebate Eligibility: Solar rebate eligibility will be confirmed prior to installation
  • Standard Home Assumption: Pricing applies to single‑phase residential properties
  • Custom Work: Non‑standard configurations or custom installations may incur extra charges
  • Regulatory Approvals: Permits, approvals, and associated fees are not included
  • Final Pricing: Promotional materials are indicative—final quote confirmed post‑inspection

5. Product Highlights

  • Modular Storage: Scalable from 5 kWh up to 180 kWh
  • Operating Range: –20 °C to +55 °C
  • Slim Profile: Just 15 cm deep
  • Seamless Backup: < 10 ms switchover time
  • Extended Lifespan: Delivers an additional 16.4 MWh over its service life
  • Safety Features: 0 V shutdown, auto‑isolation of abnormal batteries
  • Convenience: Integrated sensor light and free 24/7 Wi‑Fi monitoring via mobile app
  • Durability: C5‑M anti‑corrosion rating—built to withstand coastal and high‑heat environments

Note: All promotional offers and specifications are subject to change without notice. SolarThoughts® reserves the right to amend or withdraw this offer at any time.

📞 For any inquiries, call us at 1300 846 844 or email 📩 info@solarthoughts.com.au